We are a family run business with a few extra employees we consider as family. While our core business has always been repair and service we have been selling parts for sometime now. We began spa parts online because our techs were running into customers that had purchased parts from other Etailers only to find the part was not as advertised, reconditioned when they expected new, came with no warranty, or received little or no support.
- Best Quality Products Available
- New and never reconditioned unless specifically noted
- Competitive pricing, we offer deep discounts on products but will not sacrifice quality for price
- Highly knowledgeable techs available to assist you, if we sell it we have worked with it.
- Same day shipping on orders in by 1:00PST
- Finally our appreciation for the chance to serve you and dedication to make it a smooth easy transaction.
With SpaPartsOnline.com you will get:
- For 1, 2, and 3-Day Express Service the following exclusions apply. Spa Parts Online is not responsible for shipping delays outside our control (i.e.: natural disasters, carrier related issues). Excludes oversized or hazardous orders. Excludes Alaska and Hawaii, Puerto Rico, US Territories, and international orders.
- Orders with hazardous or oversized items will ship ground only.
- Orders over $99 requesting Overnight shipping on Friday for Saturday delivery will be charged an additional $15.00 otherwise will arrive on Monday.
- AK and HI orders excluded. (Sorry guys you have beautiful states but cost bit more to ship there.)
|*** Standard Shipping Policy ***|
|Standard Ground||3-Day Express Service *||2-Day *||Overnight *|
|Your order is
less than $99
|Your order is
$99 or more
FOR ORDERS OF $99 OR MORE:
Orders over $99.00 will receive
free ground shipping free 3 day express delivery. This is a residential delivery service, with deliveries Monday through Friday from 9:00am to 8:00pm. Please note: There are occasions when standard ground will allow a package to arrive earlier then express (i.e: A Saturday delivery, delivery zone issue) in these cases we may elect to send the package standard ground, we will never do this if it is going to take more then the three days to arrive.
You may choose expedited shipping for orders over $99. For 2-Day delivery the cost is an additional $15, and for next-day delivery the cost is an additional $25. Hazardous materials must be shipped via ground shipping. Unfortunately, no exceptions may be made.
FOR ORDERS UNDER $99:
Orders under $99 will be charged an $8 shipping fee. These orders are shipped via ground service.
You may choose expedited shipping for orders under $99. For 2-Day delivery the cost is an additional $15 ($23 total), and for next-day delivery the cost is an additional $25 ($33 total). Hazardous materials must be shipped via ground shipping. Unfortunately, no exceptions may be made.
For orders containing items on back-order, rare but can occur, Spa Parts Online will hold the order until all items are in stock. Once all items are in stock, Spa Parts Online will ship the complete order. Customers may request that in-stock items be shipped as soon as possible, with back-ordered items shipped when available. For orders split into separate shipments, the back-ordered items will ship by Ground once they are in stock. In all case we will notify you immediately of any back-ordered item.
All orders shipping to Alaska will be charged a $30 shipping fee regardless of order value. These orders will be shipped via 2-Day delivery service. Any items that are oversize** will incur an additional fee of $10 per oversize item and the whole order will ship Standard Ground (5-7 business days). Hazardous materials must be shipped via ground shipping. Unfortunately, no exceptions will be made.
All orders shipping to Hawaii will be charged a $20 shipping fee regardless of order value. These orders will be shipped via 2-Day delivery service. Any items that are oversize** will incur an additional fee of $10 per oversize item and the whole order will ship Standard Ground (5-7 business days). Hazardous materials must be shipped via ground shipping. Unfortunately, no exceptions will be made.
** Oversize items are clearly marked on product detail pages
Please note: Special shipping offers do not apply to Alaska or Hawaii APO/FPO
APO/FPO â€“ Spa Parts Online ships to military customers using USPS actual shipping cost will charged (we will notify you prior to shipping)
Spa Parts Online ships packages to all 50 United States for orders outside the States please email us for a shipping quote.